Privacy Policy

Privacy Policy
Effective Date: 3 July 2026
At Sir Jack, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit our website, request a quote, or engage our tiling and renovation services.
By using our website, you agree to the practices described in this Privacy Policy.
 

Information We Collect

We may collect personal information including:
  • Your name
  • Email address
  • Phone number
  • Property or project address
  • Details about your renovation or tiling project
  • Photos, plans or documents you voluntarily provide for quoting purposes
  • Any information submitted through our contact or quote request forms
  • Communications between you and Sirjack
  • Website usage information, including your IP address, browser type, operating system and pages visited.

 

How We Collect Your Information

We collect information when you:
  • Submit an enquiry through our website
  • Request a quote
  • Contact us by phone or email
  • Complete an online form
  • Provide project details, plans or images
  • Engage us to complete renovation or tiling work
  • Browse our website through cookies and similar technologies.

 

How We Use Your Information

We use your information to:
  • Respond to enquiries
  • Prepare quotations
  • Assess renovation and tiling projects
  • Schedule site inspections and appointments
  • Deliver our services
  • Communicate throughout your project
  • Improve our website and customer experience
  • Comply with legal and regulatory obligations
  • Send updates or promotional communications where permitted by law.
You may opt out of marketing communications at any time.

Cookies and Analytics

Our website may use cookies and similar technologies to improve functionality and analyse website traffic.
We may use third-party services such as Google Analytics, Google Ads, Meta Pixel or similar tools to better understand visitor behaviour, improve our website and measure the effectiveness of our marketing.
You can disable cookies through your browser settings, although some features of our website may not function correctly.

Disclosure of Personal Information

Sirjack does not sell or rent your personal information.
We may disclose your information where reasonably necessary to:
  • Website hosting and IT service providers
  • Professional advisers, including accountants and legal advisers
  • Suppliers or subcontractors involved in your project where appropriate
  • Government or regulatory authorities where required by law.
All third parties are expected to protect your personal information and only use it for the purposes for which it was provided.
 

Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification and disclosure.
Although we implement appropriate security measures, no method of internet transmission or electronic storage is completely secure.

 

Third-Party Websites

Our website may contain links to external websites. Sirjack is not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

 

Access and Correction

You may request access to the personal information we hold about you or request that we correct any inaccurate or outdated information.
To do so, please contact us using the details below.
 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date.
 

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.
Sir Jack
Adelaide, South Australia
Website: www.sirjack.com.au
Email: info@sirjack.com.au